COVID-19 measures are in place. Screening questions, social distancing and safety wear will be conducted by the team upon pick up.

Based in the heart of Penrith, the Emergency Relief Service team supports residents of Penrith local government are in crisis situations five days per week.

Services currently provided by appointment only include:

  • Provide groceries, fresh and frozen food
  • Provide clothing through WestCare Op shop vouchers

Food collections will be arranged during assessment. Pick up is at the door and clients must provide ID during pick up.


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