Patient Transport Service

Patient Transport Service (PTS) is available for patients who require transport to, or from, a health facility such as a hospital, rehabilitation unit or aged care facility and are assessed as medically unsuitable for community, public or private transport by a medical practitioner or registered nurse.

PTS is suitable for patients who:

• require stretcher transport
• are assessed by a medical practitioner or registered nurse as having a condition that requires the skills of PTS staff during the journey
• have a medical or other condition that a medical practitioner or registered nurse would assess as causing the patient to be gravely embarrassed on public transport e.g. incontinence or disfigurement

PTS is not suitable for patients who:

• can walk and live independently in the community
• have a life threatening condition that requires emergency transport
• are behaviourally unstable requiring mechanical restraint
• are assessed as likely to deteriorate and fall outside “Between the Flags“
• are assessed by a medical practitioner or registered nurse as unsuitable to be transported by PTS

For more information about PTS, visit the NSW Health website.