A care finder supports a vulnerable older person who does not have family or friends who can help, and who could not be able to arrange services without intensive support.  We fully fund the care finder services in our region. 

If someone requires intensive support, a local organisation can connect them with a dedicated
care finder. The care finder will meet with them, usually in person. This can be at their home or another place they choose. The care finder will ask questions to understand the person’s situation
and support them in working through the steps to address their needs.

Care finders can help with the following:

  • talking to My Aged Care and arranging an assessment
  • attending and providing support at the assessment
  • finding and short-listing local aged care providers
  • completing forms and understanding aged care service agreements
  • checking in once services are up and running to make sure everything is okay
  • solving other challenges and connecting to supports in the community, such as health, mental health, housing and homelessness, drug and alcohol services and community groups.


Areas serviced
Blue Mountains
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Eligibility Criteria

To receive care finder support, a person must:
• have no carer or support person who can help them
• have no carer or support person they feel comfortable with or trust to support them, and
• be eligible for government-funded aged care.
In addition, they should have one or more of these reasons for needing intensive support:
• have difficulty communicating because of language or literacy problems
• find it difficult to understand information and make decisions
• be reluctant to engage with aged care or government
• be in an unsafe situation if they do not receive services

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