The Carer Gateway Counselling Service is a free service for carers. Each weekday, from 8:00am to 6:00pm, our professional counsellors are waiting to talk through the concerns you have and how you feel about your carer role.
Carer Gateway is availabe to anyone 5 years and older who supports someone else with has a disability, mental health, frail age, drug or alcohol dependency, or chronic health or illness.
To use the service, simply select ‘Request a Callback’ on our web page, fill in your details and we will call you back within one business day. You can also call 1800 422 737 and Select Option 2 to speak to our team.
Carer Gateway will connect unpaid carers with free local services and supports including carer support planning, counselling, in-person peer support from carer peer workers or support groups, facilitated coaching, tailored support packages, and emergency respite.
The Carer Gateway website provides an online forum that you can join and become part of a supportive online community with other carers.
Carer Gateway services are not means tested and accessing support doesn't impact any other Centrelink Carer Support Payment/s you may be receiving. You do not need to be receiving a Centrelink Carer Support Payment to access this service, all unpaid carers are able to access Carer Gateway.
Areas serviced
