Link2home is a homelessness information and referral telephone service. It is available 24 hours a day, 7 days a week, every day of the year. For information, assessment or referral to homelessness services and support in NSW call 1800 656 463.
Link2home also provides a specialised telephone service for veterans and ex-serving members who require homelessness services and support in NSW. To access Link2home Veterans & Ex-Service call 1800 326 989 24 hours a day, 7 days a week, every day of the year.
From 9am to 10pm daily, Link2home provides callers with information, assessments and referrals to homelessness support and accommodation services across NSW.
Between the hours of 10 at night and 9 in the morning, Link2home provides information and assessment only and will refer people to emergency services if required. Referral to accommodation and support services is not possible during these hours.
Callers to Link2home will receive one or more of the following:
- information about local services
- an assessment to determine what kind of help is needed
- referral to appropriate specialist homelessness services (SHS), support services, temporary accommodation and/or other services.
Link2home also provides information about homelessness services across NSW to SHS providers and homelessness advocates acting on behalf of clients.
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