The Let’s Talk Elder Support and Mediation Service is a new service to assist older people and their families to: • Prevent or resolve family conflict • Have difficult conversations • Plan for the future (including medical, health, financial or living arrangements) • Resolve differences in ways that improve their relationships. • Make decisions that protect the interests, rights and safety of the older person and their families. You can access the service on your own, with your partner, a carer or advocate, as a family, or your children or parent(s) can come by themselves. Attending the service is voluntary and confidential. The decisions you make are not legally binding. If you would like to put your arrangements in writing, your practitioner can assist you. A session will last for a minimum of one hour; however, each situation is unique and we will tailor a solution to fit your circumstances. Where more than one person is involved, the practitioner may also wish to see each person separately. Some issues are resolved in one or two sessions, others may take longer, depending on the complexity of your issues. Staff providing Let’s Talk Elder Support and Mediation Services receive professional supervision and ongoing training. They have been trained in elder mediation and counselling. It is offered in Metropolitan Sydney (including in Mandarin and Cantonese) and Regional NSW: Bathurst and outreach, Far South Coast and Riverina. To find out more call 1300 364 277.